In the UK, all goods are shipped by courier services. The companies we use are DPD or UK Mail and parcels are delivered in 48 hours or sooner from date of despatch. This can be tracked on their Internet site using the information we have.
Please email us for your consignment number firstname.lastname@example.org.
Outside the UK carriage is charged at the appropriate Zone Rate as advised. The same couriers are used as for Domestic deliveries.
Delivery by DPD or UK Mail
There is a standard delivery charge of £7.99 including VAT per order, levied on all orders placed.
A small order charge of £4.79 can be applied for telephone orders (only) for goods up to 1kg that can be fitted into a small mailing bag. Please call us on 01823 413007 to take advantage of this lower charge.
Local customers can collect orders from our Taunton warehouse without incurring any delivery charge. These orders also need to be telephoned into our office using the same number as above.
UK Highlands and Islands
For remote UK postcodes, the standard delivery charge is £14.95 including VAT per order.
Our delivery charge for the Channel Islands is £18.00 excluding VAT per order.
European Union deliveries
Standard EU Delivery
Standard Delivery to EU Countries costs from £25.00 for a package weighing up to 10 kg.
Remote EU Delivery
The charge for remoter EU Countries is from £36.00 for a package weighing up to 10 kg.
Non EU European deliveries
Standard Non EU Delivery
Standard delivery to Non-EU European Countries from £60.00 for up to 10 kg.
Rest of the world deliveries
Standard International Delivery
Standard delivery to any country outside of the EU costs from £84.00 for a package weighing up to 10 kg.