Shopping with Firstcall is always safe, thanks to our safe shopping guarantee. When you place orders or access your account information, we use Secure Sockets Layer (SSL) technology - the same technology that most web sites use to safeguard credit card and other personal information. All of the customer data we collect is similarly protected against unauthorised access.

When you place an order on our site you are effectively offering to buy the product which means that there is no binding contract unless we have cleared your payment. We generate an email during this time but this reply simply confirms we have received your request. Acceptance of your order occurs on payment being confirmed.